Yesterday, Wil and I went for a ride to the vet with the kitties. He sat in the car with their carrier perched on his lap, talking to the kittens through the vents, their purr boxes motoring strong.
When we arrived at the vet’s office and got out of the car, Wil was insistent on holding the carrier, though it was too heavy for him. So, I walked, slightly bent over, my hand on the handle with his,… the carrier softly bumping back and forth between us as we made our way to the door.
“I’m carrying the kitties!”
“Yes you are, big boy!”
We were not moving fast, and soon a man, his son and two dogs were behind us, and followed us through the door. One of the dogs barked.
Wil immediately dropped his grip on the carrier, covered his ears, and went to a corner of the room and plopped down on the floor.
Dang, I don’t have Wil’s ear protectors. Mental note: order an extra pair to always keep in the car for unanticipated times like these.
When Wil gets upset like this, it can be difficult to talk him back from it. This plop down on the floor way of his is a hot topic amongst those of us in our Down syndrome support group. As individual and unique in personality each of our kids is, many of our kids share this floor dropping commonality.
The world moves really fast for our kids. They are always trying to keep up, and sometimes, well, they just get upset and need everything to stop. I’ve learned lots of techniques from other moms in the group that help. Like anything, some things work sometimes, but not all things work all of the time.
Last Friday, we were at Elizabeth’s final day of basketball camp for a brief ceremony. It was very loud, and Wil was having none of it. It was a struggle to keep him in the room for the ceremony, but Elizabeth wanted me there to watch her, and I wanted to be there for her. Sitting on the floor of the basketball court, I held Wil in my lap tight, rocking him, trying to comfort him, but all he wanted was to be out of there. Shortly after the ceremony, Katherine offered to watch Wil in the lobby. Other kids had moved in there to play. Those two walked off together, and I started to relax and enjoyed chatting with the other moms while watching Elizabeth and their girls run around from place to place in the gym, getting their new t-shirts and basketballs autographed by the coaches and players of the camp.
Then, Katherine ran into the room and said she thinks Wil had followed some people outside.
I shot through the door and looked around, no one. My friends, just seeing my face, knew what was up and started their own search. My mind went in a thousand places in those few seconds, where he might have run to, how fast he could get to the street, maybe he ran straight to our car and climbed in, he’s done that before, how are we going to survive the rest of the summer activities if this hypervigilance with Wil is required each time. His running off tendencies had dramatically decreased as he has gotten older, because I can reason with him more so he understands the dangers, but when he gets upset, sometimes, there is just no reasoning with him.
My friend Tracey called out to me she had spotted Wil. He did not go outside, in fact, he was on a basketball court happily dribbling a ball with another boy. Huge sigh of relief from all of us.
I watched him bounce, and laugh, and enjoy this time, where only seconds ago he was so very upset. The room was quieter, now, and he felt free.
The very next day after this basketball camp, we would have a full day at Katherine’s outdoor taekwondo testing, and I knew the length of it would be difficult for Wil. It would be loud, it would be long, so I brought along his ear protectors and snacks and knew there would be a small playground for him to enjoy.
Katherine’s day of testing went much better than Elizabeth’s ceremony. Wil happily played on the slides and swings adjacent to the testing area, all sounds muted by his ear protectors, and when it came time for Katherine to test, my friends quickly offered to keep an eye on him on the playground while I watched and videoed Katherine. Later, when it was time for the potluck lunch, one of Katherine’s instructors came over and offered to take Wil through the food line and help fill his plate, did he want a hamburger or hot dog?
Back at the vet, they sent us into a room right away. I assured Wil it would be quiet in there, so we walked in, his hands still over his ears. Once inside, he visibly relaxed, we let the kitties out of their carrier, they started exploring, Wil followed them around, and everything was A-ok.
After the kitties 2 shots and a clean bill of health, Wil and I left that quiet, friendly little room and went back out to the lobby to the check-out counter. I only needed to make a follow-up appointment for a second set of shots and for the kitties to be spayed. Wil’s hands quickly went back over his ears, and he plopped down on the floor by the wall. I’ll make this quick, I thought, and we’ll be out of here.
It was not to be.
The woman at the check-out was not un-friendly, but just a bit on the terse side. I smiled at her, and explained what we needed appointments for.
“Oh, you need to have those shots within 4 weeks, and the cats also need blood tests before they can get spayed,” she informed me.
The tech came up and told her we didn’t need one of the shots, the vet had waived it, and for some reason, that made her somewhat upset. Maybe those 2 just don’t like each other, I don’t know. All I knew was I needed to get this done and move on.
We got back to coordinating appointments, and another tech who was walking by came over and crouched down next to the carrier and was talking sweetly to the kitties. She saw Wil was upset and was trying to engage him, but he wasn’t feeling much like talking.
I could see he was about to make a run for the door, so I said to the woman at the desk, “My son is having a difficult time right now. Please mail me today’s bill, and I will call you about setting up these appointments.”
“No,” she said, “I cannot mail you the bill, it’s against policy.”
“I’ve been mailed the bill before, it hasn’t been a problem. I’m sorry, see my son over there. He is very uncomfortable and I need to settle this quickly.”
Wil jumped up and headed for the door. I ran over and caught his arm just as he was going out.
I heard the woman who had been crouched by the kitties, kindly say, “It’s ok, you can mail her the bill.”
“Thank you,” I said, and I ran back, grabbed the carrier, then caught up to Wil and took his hand, as I heard the woman at the check-out call out behind me, “I’m sorry, they’ve just changed all of the policies.”
Driving home, I looked over at Wil in his seat, carrier again perched on his lap, and he was happily singing to the cats and they purred back.
I guess I could be mad at that woman behind the desk, but I’m not. I think she genuinely felt bad at the end, and I believe life taught her a lesson more than any words I could have said to her. I understand the need for the office’s rules and policies, but we can surely be more sensitive to people’s needs at the same time. They do not have to be mutually exclusive. There is always room for adaptation, but people can easily overlook that fact.
When you have a child with special needs, you learn a heckuva lot about adaptation. You live and breathe adaptation. Your child simply does not fit within the boundaries of all of those rules and policies.
I can almost guarantee you are going to have battles with bigger institutions that rely heavily on rules, that somewhere along the way, forgot the people factor. You will butt heads with educators and program directors, and have multiple tiny instances like we did at the vet today, and learn that you now must always carry a set of ear protectors.
As you walk your way through all of the rules and the policies and the unpredictabilities, there are always angels. They appear just at the right time to help guide you through the maze of those big institutions, when you feel you can bang your head against their heavy walls no more. Or angels may appear as the friend, who can read the look on your face without needing say a word, and runs off to find your child like he was her own, and you breath a sigh of relief right next to her when he is found. Angels show up in the potluck line when you are juggling 3 kids, and gently take a plate and ask, hamburgers or hot dogs? They also appear as a crouching vet tech, who’s example opened the eyes of a policy-blind worker.
When the weight seems too heavy, the angels are always there to place their hand right next to yours, the weight softly bumping back and forth between you, as you make your way forward.